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Retain Customers with Faster, Friendlier Claims: 4 Strategies for Insurers

Precisely

Efficient claims processing and transparent communications are key to customer satisfaction. To streamline the claims process and enhance the customer experience, you must adopt automation, self-service, and omnichannel communication solutions. Longer claim resolution times and inconsistent customer communications. The takeaway?

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Building end-to-end security for Messenger

Engineering at Meta

We are beginning to upgrade people’s personal conversations on Messenger to use end-to-end encryption (E2EE) by default Meta is publishing two technical white papers on end-to-end encryption: Our Messenger end-to-end encryption whitepaper describes the core cryptographic protocol for transmitting messages between clients.

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Revolutionizing Insurance: Optimize Your Claims Process to Drive Customer Satisfaction and Retention

Precisely

Key Takeaways: Insurers provide better customer experiences with claims processes that are simple, fast, empathetic, and deliver proactive communication throughout. Effective communication during the claims process not only improves customer satisfaction but also significantly boosts customer retention and your competitive advantage.

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9 Mainframe Statistics That May Surprise You

Precisely

Sure, the cloud is great and x86 servers are cheap, but when you’re a company with millions of transactions to process each day and ultra-tight security needs, nothing beats the mainframe. Read our white paper: Getting the Most Out of Your Mainframe. Learn how to leverage your mainframe for maximum value.

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A 4-Step Guide to Elevating Your Customer Experience

Precisely

Read the white paper 4 Essential Steps to Modernize Traditional CCM for Digital CX Success The mandate for companies to become digital CXM leaders is crystal clear, but the road to achieving that goal remains fraught with challenges. Read this white paper to learn more. This ensures a seamless customer journey.

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Synergy Between MS Project and PMBOK Guide

Knowledge Hut

I have been asked many times on the white paper that appeared for the Synergy between MS Project Course and PMBOK Guide, in 2009. This is the ONLY paper of its kind that appeared ever in a typically theoretical driven publications and stands out as it emphasizes on the practicality of PMBOK using the MS Project tool.

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How AI can improve your processes – without actually using it by Marghaid Howie

Scott Logic

Leaders from WPP then gave some practical advice to consider all of your current tasks and processes, what level of automation and emotion goes into them, and where AI could potentially help you do them more efficiently. gave a highly engaging talk on AI, complete with many references to Back To The Future and hoverboards.

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